Spinago Casino Terms & Conditions

These Terms and Conditions govern access to and use of Spinago Casino, including account services, games, promotions, deposits and withdrawals. By visiting the website, opening an account or using any service, you confirm that you have read and understood these Terms.

These Terms apply to all customers in Australia who use Spinago Casino. Please review them carefully before registering. If you do not agree with any provision, you must not create an account or continue using the services.

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Agreement to These Terms

By selecting the registration option, accessing your account or participating in a game, you enter into a binding agreement with Spinago Casino based on these Terms and any specific conditions displayed for a particular promotion or service.

Rules shown within individual games, promotional pages or payment screens form part of these Terms. Where a promotion has additional conditions, those conditions apply to the extent that they address the relevant offer. You are responsible for checking the current version before using the casino.

Who May Use Spinago Casino

Spinago Casino is intended only for persons aged 18 years or older. You must meet the minimum legal age applicable to you and must not use the service if online gambling is prohibited in your location.

You may not register or play on behalf of another person. Spinago Casino may restrict access where it reasonably believes that a customer is underage, located in a restricted jurisdiction, or otherwise unable to use the service lawfully.

Opening and Maintaining an Account

To use real-money services, you must provide accurate, complete and current registration information. Each customer may hold only one personal account unless Spinago Casino has expressly approved an exception in writing.

Your login credentials must be kept confidential. You are responsible for activity carried out through your account unless you have promptly reported unauthorised access. You must update information when it changes and must not sell, transfer, lend or share your account.

• Use your own legal name and personal details.
• Provide only payment methods held in your name or otherwise authorised for your use.
• Notify Spinago Casino as soon as you suspect that your credentials have been compromised.

Identity and Security Checks

Spinago Casino may request documents or information to verify your identity, age, address, payment ownership or other account details. This may occur at registration, before a withdrawal, during gameplay or whenever an account review is reasonably required.

Documents must be genuine, readable and unaltered. Until verification is completed, access to some services may be limited and transactions may be delayed. If the information supplied cannot be confirmed, Spinago Casino may refuse a transaction, close an account or take other appropriate action under these Terms.

Funding Your Account

Deposits must be made using a payment method that you are authorised to use. You must check the payment details and any applicable fees before confirming a transaction. Spinago Casino does not treat a deposit as complete until the funds have been received and credited to your account.

Do not deposit funds for the purpose of reversing, disguising or transferring money between payment accounts. Where a payment is reversed, rejected or disputed, the associated balance may be adjusted and any reasonable recovery steps may be taken.

Spinago Casino may set minimum or maximum transaction limits and may apply additional checks to certain deposits. Your bank or payment provider may impose separate charges, processing times or exchange rates.

Withdrawal Rules

You may request a withdrawal of eligible funds through the methods made available in your account. Spinago Casino may first require completion of identity and payment verification. Withdrawals are normally returned through the original funding method where practical, although an alternative method may be used when necessary.

Before a withdrawal is processed, any applicable wagering conditions, transaction reviews and game settlement requirements must be completed. You remain responsible for ensuring that your account information is accurate. Processing times can vary according to the payment provider and the checks required.

• Withdrawals may be subject to account and payment verification.
• Pending game rounds, chargebacks or disputed transactions may affect the available balance.
• Funds obtained through fraud, abuse or a breach of these Terms are not eligible for payment.

Promotional Offers and Bonuses

Bonuses, free spins and other promotional benefits are available only under the specific conditions published with each offer. These conditions may include eligibility rules, activation requirements, expiry dates, contribution rates, maximum winnings or wagering requirements.

Unless stated otherwise, customers may not claim the same offer more than once by using multiple accounts, payment methods or identities. Spinago Casino may withdraw a promotion or correct an obvious error where an offer has been issued incorrectly or used contrary to its conditions.

Bonus balances and associated winnings may remain unavailable for withdrawal until all applicable requirements have been satisfied. A promotion may also be cancelled where the account is closed, suspended or found to have been used for prohibited conduct.

Using the Service Properly

You must use Spinago Casino for personal entertainment and in accordance with these Terms, the displayed game rules and applicable law. You are responsible for deciding whether a deposit or wager is suitable for your circumstances.

When using the website, you must maintain the security of your device and connection, provide truthful information and follow reasonable instructions issued for account or payment security. You must not interfere with the operation, availability or integrity of the website or its games.

Conduct That Is Not Allowed

The following activities are prohibited and may result in account restrictions, voided transactions, cancelled bonuses or other action:

• Fraud, attempted fraud, money laundering or use of funds from unlawful sources.
• Collusion, cheating, manipulation of games or exploitation of software errors.
• Use of bots, automated systems, scripts or tools designed to gain an unfair advantage.
• Creating multiple accounts or using another person's identity or payment instrument.
• Attempting to bypass wagering rules, security controls, geographical restrictions or account limits.
• Uploading harmful code or interfering with the website, games, systems or other customers.
• Providing false documents or making dishonest statements during a review.

Spinago Casino may investigate suspected breaches and may retain relevant records to the extent reasonably necessary for that investigation.

Ownership of Website Materials

Website text, graphics, logos, designs, software, game interfaces and other materials made available through Spinago Casino are protected by applicable intellectual property rights. They belong to Spinago Casino or to the relevant third-party owner.

You receive a limited, personal and non-transferable permission to access the service for its intended purpose. You must not copy, reproduce, modify, distribute, publish, reverse engineer or commercially exploit website materials without prior written authorisation.

Limits on Responsibility

Spinago Casino aims to keep its services available and accurate, but uninterrupted access cannot be guaranteed. The website or individual games may occasionally be unavailable because of maintenance, technical faults, payment provider issues or circumstances outside reasonable control.

To the extent permitted by applicable law, Spinago Casino is not responsible for losses caused by your failure to protect account credentials, inaccurate information, unsuitable use of the service, interruptions outside its control or reliance on content that has not been independently confirmed.

Nothing in these Terms is intended to exclude or restrict a right or remedy that cannot lawfully be excluded or restricted. Where a limitation is not permitted, it applies only to the maximum extent allowed.

When Access May Be Restricted

Spinago Casino may suspend, limit or close an account where it identifies a security concern, suspected breach, failed verification, payment dispute, prohibited activity or legal or operational reason requiring action.

During a review, deposits, gameplay or withdrawals may be paused. Where an account is closed, any remaining balance will be considered in light of outstanding disputes, verification results, promotional conditions and applicable obligations. Spinago Casino may retain information where necessary for legitimate compliance, security or record-keeping purposes.

Handling of Personal Information

Personal information is handled in accordance with the applicable privacy information presented by Spinago Casino. Information may be used to operate the account, process transactions, verify identity, provide customer support, prevent fraud and maintain the security of the service.

You should read the relevant privacy notice before registering. By using the service, you acknowledge that information may need to be shared with payment providers, verification services, technology suppliers or other parties involved in delivering and protecting the casino, where permitted or required.

Playing Within Your Limits

Gambling should be approached as entertainment, not as a way to earn income or recover losses. Set limits that suit your circumstances and stop playing if gambling is causing financial, personal or emotional difficulty.

Spinago Casino may provide account tools or support options intended to help customers manage their play. You may contact customer support to discuss available controls, including deposit limits, time-out options or self-exclusion where offered. Restrictions may take time to apply across all systems, so you should stop using the service while a request is being processed.

• Set a spending budget before you begin.
• Do not chase losses or borrow money to gamble.
• Take regular breaks and monitor the time spent playing.
• Seek independent professional assistance if gambling is no longer enjoyable or manageable.

Changes to These Conditions

Spinago Casino may amend these Terms to reflect changes to the service, payment arrangements, security measures, promotional practices or applicable requirements. The updated version will be made available through the website.

Changes generally apply from the date stated in the updated Terms. Where appropriate, you may be notified through the website or your account. If you do not accept an amendment, you must stop using the service and may request account closure, subject to completion of outstanding transactions and reviews.

How to Get in Touch

Questions about these Terms, an account review, a transaction or a complaint should be directed to Spinago Casino customer support at [email protected]. Please provide enough information for your request to be identified, but do not send passwords or other unnecessary security credentials.

These Terms should be read together with any applicable game rules, promotional conditions and privacy information displayed by Spinago Casino. The version published on the website is the current reference for your use of the service.

Last updated: 4 September 2026